Privacy Policy
FlameBite prioritizes your privacy and is dedicated to safeguarding the personal data of our users and customers. This Privacy Policy outlines how we collect, define, and utilize your information.
It pertains to data gathered by us or provided by you, whether through our physical locations, our website (including the mobile-friendly version accessible from your handheld devices), or other means (such as via telephone). This policy aims to help you make informed choices while using our website, products, and services. We encourage you to take a moment to read and understand this policy.
Your personal data will be held and processed in accordance with the General Data Protection Regulation 2016/679 (“GDPR”) and other relevant national laws concerning personal data protection. If you wish to know what information we hold about you or to exercise your rights outlined in the section below, please contact us at the email address provided below: [email protected].
Information We Collect on Our Website
When you visit our website (including the mobile-friendly version accessible from your portable devices), you may provide us with personal information such as your name, email address, phone number, and more (“Data”). You may provide us with Data in several ways:
- By entering your information when registering as a user or subscribing to receive updates or promotions from us. Registration requires your name and email address.
- By communicating with us via email, in which case we may retain the contents of your emails along with your email address and our responses.
- By purchasing gift cards, ordering online, signing up for loyalty programs, or applying for positions with us.
- Through preferences and interests you provide when subscribing to our online services.
- By data collected when using our mobile-friendly website, including details about your location if you agree to share it.
We may gather data regarding your computer, including your IP address, operating system, browser type, and geographic location for administrative purposes.
When you apply for a job, we collect information such as your name, contact details, curriculum vitae, educational background, work history, and other relevant details.
Information Collected from Loyalty Program
When you use our Loyalty Program, you may provide us with:
- Your name and contact details (email and phone number).
- Additional details such as your favorite stores and postal code.
Information Collected in Our Locations
When you visit one of our locations, we may collect the following information while you use our Wi-Fi service: name, email address, date of birth, and phone number.
How We Utilize Your Information
We will hold, utilize, and share your information for legitimate business purposes, including:
- Keeping you informed about significant changes in our operations.
- Directly marketing our products and services, updating you on news, promotions, and other information. You will have the option to opt-out of such communications, with an unsubscribe link provided in every message.
- Utilizing profiling technology to analyze customer engagement with our communications and interests, allowing us to provide relevant content.
- Addressing your inquiries.
- Sharing information with regulatory bodies or law enforcement if required or permitted.
We may process sensitive personal data if you voluntarily provide it, such as health information.
In the context of recruitment, your personal information will be processed in connection with entering into a contract or where we have a legitimate interest to ensure optimal hiring decisions. We will only process special category data where permitted by law or with your explicit consent at the time of data collection.